Their website states that when you request a cash-out on your trade-in (70% cash from the credit), that it will take 4-6 weeks to process and send to you via PayPal. It's been over six weeks now, and I still haven't received my money. On the final day of the six week period, the customer service rep informed me that I would receive my money that day.
They're dancing around it and are very shady. DO NOT DO BUSINESS WITH THEM. It's extremely unfortunate. Don't be a victim. Seek out other websites do your trade-ins through. Avoid Estarland!
Reason of review: Poor customer service.
Monetary Loss: $89.
Preferred solution: Full refund.
I didn't like: Not receiving the money owed to me.