eStarland Complaints and Reviews

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  • Dec 29, 2014
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Xbox
  • 145

I live near eStarlands retail location and use to shop there all the time. After a while I noticed the people that use to work there left and they were replaced by space cadet dorks. I bought and original Xbox game. When I opened it it was the wrong game. The location is not very pleasant and the folks there aren't that nice. EStarland is owned by Connected Wire Inc. When I looked this up I could... Read more

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  • Nov 18, 2014
  • Finances
  • Cohoes, New York
  • Cash Out
  • 195
eStarland - Do not trade things in
1 of 3

Their website states that when you request a cash-out on your trade-in (70% cash from the credit), that it will take 4-6 weeks to process and send to you via PayPal. It's been over six weeks now, and I still haven't received my money. On the final day of the six week period, the customer service rep informed me that I would receive my money that day. I didn't. They're dancing around it and are... Read more

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  • May 08, 2014
  • Entertainment
  • Scamming Video Game Company
  • 189

I had to learn the hard way about this company. They seem okay as long as your are buying from them. But never trade in your consoles or they will rip you off! I traded in several consoles to this company and they took 5 weeks to give me credit. Plus after a whole month went by ... i got pissed and threaten them with a legal action. Finally they got scared and sent me my trade in credit. I... Read more

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  • Aug 28, 2013
  • Entertainment
  • Payment Processing
  • 126

I've been waiting on a cash out for nearly 4 weeks. Original processing was 1-2 weeks. I called after 2 weeks, and got a response saying they were working on it and would send it out immediately. Fast forward 4 days, same response. The following week, same dialogue. I call back today and ask to speak with the head of the department, and she pretends to put me on hold while she looks for... Read more

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  • Sep 19, 2010
  • Entertainment
  • Grand Rapids, Michigan
  • Video Games
  • 100

I have so far completed 4 orders with eStarland. My deliveries are always fast, the products are all clean and in great condition, and their selection and prices cannot be beat for retro games. My products arrive well packed and each item is sealed, presumably after they clean them, not even a bit of dust is on anything. I've purchased retro games from some local retailers and occasionally get... Read more

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  • Mar 23, 2010
  • Appliances and Electronics
  • Burke, Virginia
  • Positive Experience
  • 119

What a bunch of ***. Their inventory, prices, and quality of merchandise is so *** good and better than any other retro game store. Seriously. I went to their store, bought some insanely awesome and hardcore games like Mega Man and Contra, and all of a sudden I was a bajillion times manlier. I grew a full beard right there on the spot, my biceps grew to the size of grapefruits and the hair on... Read more

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  • Jun 30, 2008
  • Entertainment
  • Monterrey, Nuevo Leon
  • Video Game
  • 103

I placed an international order (I'm at Monterrey, Mexico, I live like 4-5 hrs from Texas). My order was processed on 04/10 but as today 06/18 haven ' t received. I've sent so far 4 e-mails with no answer. I decided to call them and they tell me that unfortunately, since is an International order, no tracking number was provided... what? First they told me to wait 20 business days.... Read more

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  • May 26, 2008
  • Appliances and Electronics
  • Stockton, California
  • Gears Of War Games
  • 2
  • 2
  • 196

eStarland contacted me about an ad that I had placed on Craig's list. I was selling wholesale through a drop shipper. They wanted to buy all I had. We are not talking about one game but several. After the items were dropped shipped to them from China, they took around two weeks to go through the entire shipment. We kept asking for an update, none came until after the jobber we were dealing... Read more

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